.:: Yolospat ::.

I recently downloaded two albums on iTunes the other night. Low and behold, my Macbook Pro crashed and my last backup was from two weeks ago. After I got it restored with Time Machine I noticed I had lost those two albums (like seriously, that’s $21.00 I didn’t exactly want to throw out the window).

So I wrote to iTunes and told them what happened.

They wrote me back and said, here is your music!

So I wrote them back again, because really, what company actually cares, right? This is what I said:

Can I hug you? :: hugs ::

Thanks so much awesome Apple People (And Ray who helped me)

Jen

It’s sent to a general iTunes box of course and not even one hour later I get this email:

Dear Jenny,

You’re very welcome. Thanks for the hug!

Nothing makes Apple happier than to hear that we have pleased our customers. I hope that you continue to enjoy the iTunes Store.

Thank you for being a valued iTunes Store customer. Have a great day, Jenny!

Sincerely,

Raymond
iTunes Store Customer Support

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

In all honesty, I’m not that valued as an iTunes customer as I don’t pay for music that often (I’m pleading the 5th on this). Now I feel like only buying my music from iTunes. Apple made me feel special, once again. I thrive on this stuff.

This entry was posted on Tuesday, May 27th, 2008 at 5:08 pm and is filed under Apple . You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.