Can you help me help you? Please?
You know what’s extremely frustrating? People who don’t even try to read directions, or do things for themselves. They just ask other people without putting any work into finding the answer.
I created a wiki here at work, for easy access to FAQ’s, procedures, bug fixes, and contacts. I have one co-worker that not only refuses to bookmark the site, but will ask me, Jen, what is the number for so and so. Jen, this site is getting timeout errors. Each and every time, with the upmost patience I direct him to the wiki site, and step by step I show him how he can find this huge database of information right at his finger tips. It never fails, 10 minutes later, the wiki is closed and he’s asking another question that seeks an answer, and ironically that answer is found on page one of the wiki. The same page that comes up each and every time he clicks on that wiki link.
Sigh.

